Refund Policy

At Anss Studio Pvt Ltd, we are committed to providing reliable and high-quality tools for photo selection, flipbook creation, and AI-powered background removal. Before making a purchase, we encourage users to try the free version to test all features, as all sales are final except in cases where the tool is not working due to a technical issue.

1. Refund Eligibility

Refunds will be issued only if the tool is buggy or not working and meet the following conditions:

  • The refund request is made within 3 days of purchase.
  • The issue is verified by our technical support team, confirming that the tool is not functioning as intended.
  • The user has provided valid proof (screenshots, error messages) demonstrating the issue.

2. Non-Refundable Cases

Refunds will not be provided under the following conditions:

  • If the user has already used the tool successfully.
  • If the issue is due to incorrect usage, third-party software conflicts, or device incompatibility.
  • If the user decides they no longer want the service after purchase.
  • If the dissatisfaction is based on personal preference rather than technical malfunction.

3. Refund Request Process

To request a refund, follow these steps:

  • Contact Support at info@oneclickalbum.in within 3 days of purchase.
  • Provide a detailed explanation of the issue, along with screenshots or video proof.
  • Our technical team will review and verify the issue within 5 business days.
  • If approved, the refund will be processed within 7-10 business days to the original payment method.

4. Important Notes

  • We strongly recommend testing the free version before purchasing to ensure the tool meets your requirements.
  • No refunds will be entertained for any reason other than technical failure.
  • If a tool requires updates or fixes, our team will work on resolving the issue instead of issuing a refund.

For any support or refund inquiries, contact us at info@oneclickalbum.in.